Did you know that you can create a static link that is the same every time, like a link to an instruction document or internal resource?
Let's use the example of adding a link to https://www.google.com. You simply need to split the link into two parts.
Type in Concat, then fill in these values:
Delimiter | NONE |
String 1 | Add the first part of the link (for example, "https://google") |
String 2 | Add the rest of the link (for example, ".com") |
It doesn't matter where you break up the link as long as you have included the entire link.
Now you have a static link! You can now use this link in reports, on a C360 page, on a Success Plan, etc. How have you used static links in Gainsight?