A lot of aspiring Gainsight admins wonder if they really need a certification. It’s not required, but getting certified can boost your career and show off your skills.
If you're eyeing a career as a Gainsight Admin, you might be wondering if certification is a must. The short answer is no—you don't need a certification to land the role. However, as Customer Success becomes increasingly vital, having a certification can give you a competitive edge. It not only boosts your resume but also validates your expertise and skills. Whether you're just starting out or aiming to advance, understanding the value of certification can help you make the best decision for your career.
A Gainsight admin certification can benefit your career in several ways:
1. Professional Development: Preparing for and maintaining your certification encourages learning and professional growth, keeping you updated with the latest changes in the product.
2. Professional Credibility: Obtaining a Gainsight certification establishes your expertise and dedication to the field. It signals to employers that you possess a solid understanding of Gainsight's capabilities and best practices.
3. Career Opportunities: Being certified may open up more job opportunities. Many organizations look for certified professionals when hiring to ensure candidates meet a certain standard of expertise and proficiency.
For example, I looked at some recent job postings for Gainsight administrators and found the following:
The good news is that most job postings list these certifications as a preferred skill, so it’s not a dealbreaker if you don’t have one. However, having a certification is a good way to stand out against other applicants.
You can find the most up-to-date information on the certifications Gainsight offers here: Gainsight Certification Programs
Gainsight offers a variety of certifications. For admin-specific certifications, there are three levels:
The entry-level admin certificate, ideal for new admins or those looking to understand Gainsight administration.
Certification focused on specific areas of Gainsight, great for admins specializing in one area like Journey Orchestrator.
The highest-level admin certification, recommended for those with at least six months of hands-on Gainsight admin experience.
If you’ve already earned a Gainsight admin certification and want to expand your expertise, consider these options:
Many Gainsight-using companies also use Salesforce, making these certifications valuable, particularly the Salesforce Administrator certification.
Depending on your role, these may be beneficial:
While none of these are required to be a successful Gainsight admin, they can be helpful, especially if your company offers a learning and development budget.